Authentic Communication — Effective Marketing

In this Lunch & Learn, Barbara Dawson will cover critical communication skills which can help any business owner and their staff hone the skills that let your clients and potential clients know you are building a relationship not just completing a transaction.

You will walk away with skills not just knowledge. In this Lunch & Learn we will be practicing the skills that bring results:

• Good communication means good business
• Effective and authentic listening and how this translates into trust being established
• Building rapport so people know you “get them”
• Communicating to establish Know/Like/Trust — people buy who you are not just what you are selling
• Follow through — a critical communication skill — all sales are not made on the first meeting

This is a brown-bag lunch event so bring your own lunch! Soft drinks and water will be provided. This workshop is free – but you do need to register!